Privacy Policy (Global Data Compliance)

Effective Date: April 19, 2026

1. Introduction

Welcome to aiapius.com (hereinafter "this website"). This Privacy Policy explains how we collect, use, store, and protect your personal information, and what rights you have when using our services.

By registering, logging in, or using this website, you acknowledge that you have read and agree to all contents of this Privacy Policy. If you disagree with any part of this policy, please stop using our services.

2. Information We Collect

To provide AI API services, we may collect:

Account information: email address and username provided during registration;
Transaction information: payment records, order information, billing data;
Service logs: API request records, usage data, IP addresses, device information, timestamps;
User feedback: support requests, problem descriptions submitted via forms.

We do not proactively collect sensitive personal information (such as ID numbers, bank card numbers) unless you voluntarily provide it.

3. How We Use Your Information

We use collected information solely for:

Providing, maintaining, and optimizing AI API services;
Processing orders, payments, and account management;
Responding to inquiries, feedback, and technical support requests;
Monitoring service stability and troubleshooting;
Improving product features and user experience;
Complying with legal and regulatory requirements.

4. Data Storage & Cross-Border Compliance

Storage: Your information is stored on compliant servers deployed in Singapore;

Cross-border data compliance: This website's user base is well below the 100,000 threshold requiring data export safety assessments or standard contracts under applicable regulations. We have disclosed data storage and cross-border transfer details and obtained your consent;

Data protection: We use industry-standard encryption and security measures to prevent unauthorized access, tampering, or disclosure of your information.

5. EU User Rights (GDPR)

If you are an EU user, you have the following rights under GDPR:

Right of access: request a copy of your personal data;
Right to rectification: request correction of inaccurate data;
Right to erasure ("right to be forgotten"): request deletion of your data;
Right to restriction of processing: request suspension of data processing;
Right to data portability: request transfer of your data to a third party;
Right to object: object to processing based on legitimate interests;
Right to withdraw consent: withdraw consent at any time, without affecting prior processing.

6. Third-Party Services

This website may use third-party services that process your information:

Payment service providers: to process your payment orders;
Server hosting providers: to store your information and service data;
Log analytics providers: to monitor service stability.

We only share information necessary for service completion and require these third parties to comply with data protection laws.

7. Data Retention Period

We retain personal information only as long as necessary:

Account information: from registration until account deletion or service termination;
Transaction and order information: retained for at least 5 years per legal requirements;
Service logs: retained for 90 days, then automatically anonymized or deleted.

8. Minors

This service is only available to users aged 18 and above. We do not knowingly collect personal information from minors. If you are a minor, please use the service only with guardian consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this website and take effect upon publication. Continued use after updates constitutes acceptance of the updated policy.

10. Contact Us

For questions, comments, or to exercise your rights:

Email: [email protected]

Website: https://aiapius.com

11. Refund Policy

This platform provides AI API relay services, classified as virtual digital goods. Once purchased and activated, resources are consumed immediately; therefore, returns and refunds without reason are not supported by default.

You may submit a ticket for manual review if:

Prolonged service outages prevent normal API usage;
Purchased plan severely mismatches actual service provided;
Duplicate payment or duplicate orders from accidental recharge.

All of the following situations result in automatic refund denial:

Account violations, API abuse, high-frequency scraping, cracking, or malicious bot usage;
Platform risk controls, IP bans, or restrictions from violating content policies;
Local network issues or environment problems causing inability to use the service;
Significant token consumption or long-term normal usage followed by a refund request.

All refunds are returned to the original payment method. For PayPal payments, refund processing, fees, and arrival time are governed by PayPal's official rules. Final interpretation rights belong to this platform. To apply for a refund, please submit your information via the website's support channel for review.